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Participant
February 21, 2019
Answered

Quizz Attempts Not Tracking By LMS

  • February 21, 2019
  • 1 reply
  • 921 views

Hi Everyone!

I'm having this issue publishing with captivate 2009, the course final slide display correctly the two attempts, and inside the course everything seems to work right, i've tested it in scorm cloud and cornerstone already but even here the total attempts reflect only 1, when it should be 2.

Here's a set of screen shots displaying my course settings:

    This topic has been closed for replies.
    Correct answer RodWard

    Dear Rod Ward:

    Thanks for your participation, i'm not sure to understand what you said, but if you are right, i still need to reflect that kind of attempt in LMS, i try this: during the course i quit it several times before the quizz, and still no difference registered. So i change my question, is there's a way to reflect a second attempt in the LMS? If so, how can i achieve that?

    Thanks a lot again for your feedback.


    This is something of a Catch-22 situation.  You cannot have it both ways.

    If you want the LMS to register every attempt on the Captivate quiz, then set the number of allowed Quiz Attempts in the Captivate CPTX Quiz > Settings to allow only ONE attempt.

    That way, if the learner is only allowed one attempt at a time, then they will need to relaunch the Captivate module from the LMS to try the quiz again.  Then your LMS will register the second attempt (because it is a second launch).

    However, when your learner gets to the Quiz Results slide in the second time they have launched the module it will only show ONE attempt because they have only attempted the quiz ONCE in that launch.

    It boils down to the same thing I said before.  The Quiz Results slide is looking at something different to the LMS.

    1 reply

    Lilybiri
    Legend
    February 21, 2019

    Which version please? There is Captivate 9  or Captivate 11 also indicated as CP2019?

    Do you have an extra slide after the score slide or is the score slide the last slide?

    Participant
    February 21, 2019

    Thanks Lilybiri

    The version is 11.0.0.243.

    There is no extra slides in the course, here a screen shot of the last one:

    "Intentos" means attempts, this score displays correctly, but has no effect on the lms.

    Hope this helps you understanding better this issue.

    Thanks again.

    Lilybiri
    Legend
    February 21, 2019

    Please update to 11.0.1.266.

    On Thu, 21 Feb 2019, 19:07 albertom66845558, <forums_noreply@adobe.com>