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britishguy1
Participant
October 21, 2021
Question

Radio buttons not working in Safari 15

  • October 21, 2021
  • 2 replies
  • 1005 views

I think I have come across a bug in the software and wonder if anyone else has and whether you know of a solution? Thank you.

If you create from new, a simple graded multiple choice question in Captivate, with just 1 correct answer and run it in Safari 15, then the radio buttons for the options are not marking as selected when they are selected.

This is in the following environment:

MacOS Big Sur Version 11.6
Safari version 15.0 (16612.1.29.41.4, 16612)
On a MacBook Pro

Thanks. Any ideas?

    This topic has been closed for replies.

    2 replies

    R
    re_volver
    Known Participant
    November 23, 2021

    I'm experiencing this too - however...
    The radio buttons display fine when viewed on my main monitor.  When I slide the browser window over to either of my two external monitors, the "clicked" status of the buttons disappears... slide it back to my main monitor, it's visible again.  

    This didn't happen when I updated to Big Sur, but immediately after I updated Safari - this suggests that it's more likely the bug lies in their court rather than Adobe's.

    iMac (2018) MacOS Big Sur Version 11.6.1
    Safari version 15.1 (16612.2.9.1.30, 16612)

    Lilybiri
    Lilybiri
    Legend
    November 23, 2021

    Thanks for this update, it confirms my suspicion because any Apple update (Safari is Apple) often succeeds in messing up applications. 

    Paul Wilson CTDP
    Community Expert
    Paul Wilson CTDPCommunity Expert
    Community Expert
    October 23, 2021

    Remember that the user forums are mostly populated by users. The best way to either troubleshoot a problem with the software or let Adobe know there is a problem is to use the bug reporting tool on the following page:

    https://adobe.allegiancetech.com/cgi-bin/qwebcorporate.dll?Y9CHVD 

     

    Alternatively you can email the details of the difficulties you are facing to captivatehelp@adobe.com to see if there is a solution.

     

    Paul Wilson, CTDP
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