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Metrix Contractor
Metrix Contractor
Known Participant
August 12, 2016
Question

Random submit button & player navigation

  • August 12, 2016
  • 3 replies
  • 2905 views

There is a random submit button showing up on a slide. It looks like the one from a text entry object, . It only shows up when published. There is no text entry box in the timeline. This submit button does not show up in the timeline. How can I get rid of it?

Another issue:

When I get to the quiz results, it won't let me go back. I am using the built in player navigation.

This topic has been closed for replies.

3 replies

C
ChallengerTroy
Participating Frequently
March 15, 2017

HI,

I cannot tell you how this issue happens, but I can tell you how to get rid of it...and a bit more about the nature of the happening.  In the Google link below is an example cptx file that exhibits this same issue.

Captivate Issues - Google Drive

The example is from a student of mine, who does not know how the problem happened.

I reduced the project down to just the one slide.

The Issue:  A yellow Submit button appears for 4.8 seconds when doing a regular Project Preview, but does not show otherwise. 

The button does not appear on the Stage.  Nor in the Timeline. Nor does it appear in the Published project.

Nor if Previewed in the Browser, instead of within Captivate.

Here is how to get rid of this annoyance:

1. Create a new blank slide. 

2. Then from the Timeline on Slide 1, select and copy all the objects. 

3. Select the new slide on the Filmstrip and paste.

3. Then delete Slide 1.

4. You may also need to change the background on your new slide.

Under Properties > Background  choose Master Slide Background

That will fix it.

Further Experiments with the Mystery Object

As to what this object is...here is something I tried.

Before I deleted Slide1, I selected it on the Filmstrip and copied it.

I then opened a new Captivate Blank project, and  pasted in the copied slide.

The mysterious object was then visible on the Stage, but still not on the Timeline.

You will see that it is locked, and so cannot be moved. 

But it is selectable on the Stage.

Note that under Properties, the mystery object shows as a Text Entry Button, but of course there is no text entry box.

And under Properties, you can unlock it. 

Then the fun begins.

If you drag on the item...you find there are four of them!

None of the objects appear on the Timeline either.  But are movable and delete-able.


All very mysterious! 

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    March 15, 2017

    I think I may have seen something like this before.

    Just out of curiosity, did the original project ever have any Drag and Drop slides in it?

      C
      ChallengerTroy
      Participating Frequently
      March 15, 2017

      Yes.  There were drag and drops. 

      I tried deleting each of those one at a time to see if this mystery object would go away.  It did not.

      Probably unrelated, but I note that  this one slide project, with no objects, and just one 167 KB background image, is still 7.4 MB in size. Copying and pasting the slide into a blank project results in a project just 926 KB in size.

      So Captivate is holding onto something.  It would be nice if Adobe had a purge button to clean up bloat!

      -regards,

      Troy Challenger

      S
      Adobe Employee
      shreya
      Adobe Employee
      September 6, 2016

      Hello Ivassi,

      Are you still facing the issue ? Let us know the status of your problem.

      Regards

      T
      Tiffany2
      Participant
      October 6, 2016

      I have the same issue. There's a submit button in the preview of the slide but does not show up anywhere else. I tried checking the master slide, Advanced Interaction panel and looking in the state view. It doesn't appear anywhere else but the preview.

      Lilybiri
      Lilybiri
      Legend
      October 6, 2016

      If by 'Preview of the slide' you mean the option 'Play slide', that is not a valid Preview method, is meant only to use for synchronizing during editing.

      Can you select that Submit button? If yes, check if it is set to be visible in output (the eye icon in the Properties panel).

      Lilybiri
      Lilybiri
      Legend
      August 12, 2016

      It could be set to display for the rest of the Project. Look in Advanced Interaction panel (F9) to check if there is a Text Entry Box on a previous slide.

      Which type of questions did you insert and what are the settings. Pretest questions will prevent navigation, as will the Quiz option 'Submit All'.

      Metrix Contractor
      Metrix ContractorAuthor
      Known Participant
      August 12, 2016

      I checked and there is no Text Entry box on the advanced interaction panel. The submit button also appears on the very first slide of the eLearning. I can't find it anywhere.

      Also, when i go to the slide, the submit button appears, but then when I press Play, Pause, Play in the player, it disapears.

      I have some knowledge check questions, and then 10 quiz questions at the end. The results slide is right after the quiz questions.

      each quiz question has 2 attempts

      user must pass quiz

      submit all is NOT selected

      Quiz results slide:

      Actions:

      On Enter: Continue

      Lilybiri
      Lilybiri
      Legend
      August 12, 2016

      Check the Main master slide in that case. Does it have a Submit button?

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