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Participant
January 18, 2010
Question

Red screen

  • January 18, 2010
  • 1 reply
  • 420 views

Hi,

I am testing Adobe Captivate 4.

I sometimes get a red screen when publishing long continuous movies.

I thought this issue had been adresseed in 3.01.

Also the sound is not very good.

Thanks

Jean-Luc

    This topic has been closed for replies.

    1 reply

    Known Participant
    January 19, 2011

    I'm sorry I don't know the answer. I have just had the same problem and after a long search and read through the Forum, it looks like all we really have are guesses going back for 3 years on the topic.

    My problem with the red screen happened when I test published a project in Captivate 5 that has about 75 slides and NO FMR. There were several slides on each "Preview Project" that turned red either all or part of the slide and it was always different slides. The only slide that consistently turned red was a question from the quiz pool with a screen capture jpg placed on the slide.

    I finally shut everything down and re-booted the computer and for the moment that seems to have resolved the issue, but it is very disconcerting.

    Can someone from Adobe please tell us what causes this and how to avoid it? Or if it is being addressed?

    Thank you