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Participant
May 11, 2017
Question

Remove The Play button & White Screen that shows on mobile Adobe Captivate 2017

  • May 11, 2017
  • 14 replies
  • 14478 views

I would like to Remove The Play button & White Screen that shows on mobile devices with Adobe Captivate 2017. In desktop it's ok, because works autoplay, but on mobile not.

This topic has been closed for replies.

14 replies

Participating Frequently
August 29, 2017

Maybe this will help somebody. You can actually replace the Play button's appearance with something of your own choice. Find the  "Play_icon.png" file and change its appearance in Photoshop or similar program with something else (eg. START TEST). The file is  located in the ...assets/htmlimages directory. Note! The dimensions of the icon must remain the same as original (96x96px)...

Lilybiri
Legend
August 29, 2017

My approach is simiilar but sightly different. I replaced that icon by an invisible image. When I add a poster image I will have a clear indication where to click in the center of the poster image. That way it is easier to fit it in the design, and the interactivity is maintained.

Participating Frequently
August 29, 2017

Great idea! Thank for sharing...

TLCMediaDesign
Inspiring
May 12, 2017

Rod reply sums it up.

There are hacks to get around it, but in my experience, it then causes other issues, like audio not playing.

A more elegant solution is the change the button to a full screen button that has text that introduces the course.

RodWard
Community Expert
Community Expert
May 12, 2017

Actually that's a great idea!  I'm putting THAT one in my next book.

Lilybiri
Legend
May 12, 2017

You cannot get rid of the Play button, but you can replace the white screen by a poster image:

Inspiring
July 23, 2017

Thanks Lilybiri, you have no idea how much new ideas this solution brings for my products. When I played around a bit with it I will share some stuff here.

RodWard
Community Expert
Community Expert
May 12, 2017

Some mobile devices and some mobile operating system version (e.g. iOS) do not allow autoplay.  There may be code hacks to get around it.  But the bottom line is that this is not really a Captivate issue.

If you want to read more about the interesting history of this issue:

New <video> Policies for iOS | WebKit