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Participant
January 24, 2010
Question

Removing Keyboard Commands During Playback

  • January 24, 2010
  • 1 reply
  • 1084 views

Hello Adobe Community!

First of all, thank you for taking the time to read my question - it is greatly appreciated.  I'm very new to Captivate, and I have a feeling that this question might have a simple answer.  But after searching the forums here, googling it, and trying fruitlessly to solve the issue on my own, I figured that it was time to ask for help.

I'm creating a training simulation using Captivate 4 where the users will be working on a DOS-based system - meaning very little mouse clicking, and lots of hitting the "TAB" key, "ENTER" key, etc.  The problem is that during playback, when the user is asked to hit the "TAB" key, it also ends up cycling through all of the playback commands (e.g., Rewind, Pause, Back, Forward, etc) on the playback skin.  What's worse is that when I ask the user to hit the "ENTER" key, it ends up initiating the command that is now highlighted on the playback skin...which is very frustrating.

So in summary, is there any way to turn off or remove the playback keyboard commands?  I don't want to remove the playback buttons on the skin, because I think it would be useful to have the users use their mouse to click on the Rewind or Pause buttons, if needed.  However, I just don't want them to accidentally rewind the simulation each time I ask them to hit the TAB key then press ENTER.  I hope this makes sense.  Any assistance would be greatly appreciated.  Thank you!

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1 reply

RoboWizard
Inspiring
January 24, 2010

Hi there

Sorry, but about the only thing you can do is to turn off the playback controls. They are either visible or not. No way I'm aware of to disable action or whatever. Maybe if you know Flash pretty well and exported the project to Flash you could do it.

I once tested to see if I could influence the tab order of objects and it seemed the order went from left to right and top to bottom. So another possibility would be to add an element to the slide. Perhaps a Click Box and place it to the right of whatever object you are asking them to press Tab on. My thought here is that perhaps the focus would then shift to the next object and prevent them from placing focus on the playback controls. You could configure the Click Box with no action when clicked. Its only purpose would be to allow focus to be placed on it instead of the playback controls.

Cheers... Rick

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Participant
January 24, 2010

Rick, thank you for your reply and for your thoughtful comments.  I was hopeful that there would be a way to turn off the shortcut keys during playback, but if my only option is to turn off the playback controls, then that's what I'll do.  Thanks again for your reply!

Lilybiri
Legend
January 25, 2010

Hello,

Only want to add a comment because you mentionend to include the playbar for possible navigation by the user. If you are using CP4 (do not remember you mentioning the version), you can add the TOC to enable navigation by the user. And keep the navigation possibility active. Just a tip,

Lilybiri