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V.JantomasoRN
Participating Frequently
March 26, 2023
Question

Responsive Project Not Loading C2019

  • March 26, 2023
  • 1 reply
  • 854 views

Hello,

 

I have created a responsive project in captivate. I have nearly completed the build and attempted to preview the project from the first slide but when I do the project loads indefinately. I have tried chrome vs edge browsers and continue to have the came issues. I have attempted to export the project and load it as a scorm package to my LMS and the project loads indefinately upon the launching from the LMS.

 

I can sometimes get the project to preview the next 5 slides from within the project build, but not from the first few slides.

 

Please help I need to turn in the project for a Masters degree course.

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    1 reply

    Lilybiri
    Lilybiri
    Legend
    March 26, 2023

    Can you please post the full version number? Under the common name CP2019 there have been 3 main releases, and multiple patch releases. You find the full number under Help, About Captivate.

    I suppose you used Fluid Boxes for the responsive project, not Breakpoint Views.

    Is the first slide a very heavy slide? I mean: does it have audio, video, complicated advanced/shared action or JS?

    Maybe post a screenshot of the Timeline of the first slide.

    Is the project including a Quiz or scored objects? Since you publish for a LMS, how did you set up Reporting?

    How big is the output folder? You can check this in the panel Project Info, click the button Check next to Size Output (HTML). This question is due to your mentioning that you sometimes can view Next 5 slides, but have issues with viewing the full project. 

    Do you use websafe and/or Adobe fonts? I hope you didn't use System tonts. If you used Adobe fonts, did you add the domain(s) in the Publishing dialog box?

    V
    V.JantomasoRNAuthor
    Participating Frequently
    March 26, 2023

    Full version number : 11.5.1.499

    I did use fluid boxes. I  am new to building projects into captivate. This is my first responsive project and I used a template from within captivate.

    The first slide is not very heavy, just a picture, short audio clip, and a continue button. Timeline pic below:

    I want the project to allow the learners to complete parts and then have it save in the case that they are unable to complete the entire course in one sitting. here is a picture of the reporting information that is configured:

    I do not see where to check the project size, the picture below is what I get when I look at the Project info panel

    In regards to the fonts, I used whatever fonts came with the project template and I did not modify them. Where can I check into that information?

     

    Thank you so much for troubleshooting this with me

     

    V
    V.JantomasoRNAuthor
    Participating Frequently
    March 26, 2023

    here, I clicked on project and revealed the Size and Quality

     

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