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samt5648872
Participating Frequently
Apr 6, 2017 6:09 PM UTC
Question

Resume Data/Bookmarking not working

I am working in Captivate version 9.

 

For some reason, whenever I leave "Never Send Resume Data" unchecked, the video never seems to re-launch where user left off in my LMS???

 

I also do have "Send Data on Every Slide" Checked?

 *Update*: When the video is re-launched, the slide number goes to the correct spot from where it was left off, but the video starts from the beginning??

Can't figure out what i'm doing wrong?

SOS!

 

-Thanks.

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    6 replies

    TLCMediaDesign
    TLCMediaDesign
    Inspiring
    Apr 6, 2017 8:45 PM UTC

    Bookmarking just save the actual slide number. If you wanted to store the actual point in the video you would need to set up some JavaScript to capture their progress, write that to a variable at a set interval, and then read that variable back in when the course is resumed and jump to that point in the video.

    Not quite as simple as it sounds for the return trip since you would also need to know which slide CP has bookmarked. The info is stored in two places, one for progress/completion of slide and the other for the last slide visited.

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    samt5648872Author
    Participating Frequently
    Apr 6, 2017 9:21 PM UTC

    In other words, there is no solution to this if you don't know how to write JavaScript??

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    samt5648872Author
    Participating Frequently
    Apr 6, 2017 10:11 PM UTC

    I should mention that I have the video spanning across multiple slides.  So I don't understand why the slide number goes to the last slide visited upon re-launch, but the video does not..?

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