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richarda70986940
Known Participant
June 12, 2020
Question

Retake Quiz after fail

  • June 12, 2020
  • 2 replies
  • 1653 views

I have an interesting issue which I hope someone can help me with.

 

I have set up a quiz at the end of my training. I am goving the user 3 attempts at the quiz and then if they are still unsuccessful then they are redirected to the start of the Quiz again.


The issue is when I get the the slide before the quiz, the slides just lock and will not advance.

 

I have tried everything to remedy this, (Javascript to reset the quiz attempts) Has anyone any ideas? I have tried it via my LMS and also just in preview and the same things happen. It this Captivate or me?

 

Any help / suggestions would be much apprechiated!

 

Thank you in advance


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    2 replies

    R
    richarda70986940Author
    Known Participant
    June 12, 2020

    Thanks for the quick reply. Yes the first time it works perectly. I have set it to 3 attempts and if I pass any of these it works perfectly. If I fail 3 attempts it goes back to slide one as expected but when I advance through the training again, thee slide I have prior to the quiz nothing happens when I press the next button. The slide before is just one button saying continue. The action behid this button is advance to next slide

     

     

    I am using Captivate 9 2019 version

    Stagprime2687219
    Stagprime2687219
    Legend
    June 12, 2020

    Perhaps I misunderstand fully.

    Sounds to me that it is working as configured. You are allowing only three attempts.

    As such, after three failed attempts - you are not allowed to proceed to the quiz.

     

    Is there something I am missing here? Can you try to explain some more about what you want to have happen?

    R
    richarda70986940Author
    Known Participant
    June 12, 2020

    HI

     

    I have tried adding a file but it will not upload.

     

    I want the user to have 3 attempts at the quiz, then if they have failed the 3 attempts they have to take the traiing again. At the end of that 2nd round of training they must take the test again. I hope this make sense now. Sorry for been unclear.

    Stagprime2687219
    Stagprime2687219
    Legend
    June 12, 2020

    Hmm...

    I think we will need a little more information in order to help.

    I am wondering whether you are able to take the quiz the first time...?

    Or does it only lock up after the first attempt?

     

    Also - what does navigation look like? Are you not able to navigate backwards either?

    Is there something else pausing the project?

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