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Participating Frequently
February 19, 2018
Question

Retake Quiz Button Missing

  • February 19, 2018
  • 2 replies
  • 594 views

I have intermittent issues of learners reporting that they can't view/access the Retake Quiz button as it does not appear on their screen however when I view the same published module I can see the Retake Quiz button no bother?

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    2 replies

    Lilybiri
    Legend
    February 19, 2018

    Is this a normal project or a responsive project? Which version?

    If you allow both Review and Retake, I would recommend to drag the Review button under the Retake button. That will avoid the confusion by the learners.

    Participating Frequently
    February 21, 2018

    It is a responsive project - Captivate 2017

    Thanks

    Lilybiri
    Legend
    February 21, 2018

    WIth FLuid Boxes probably. Be sure not to mess up with the quiz or score slide, they have fluid boxes built in. Have a look at:

    Tips for 'Fluid' Quiz Slides - Captivate blog

    RodWard
    Community Expert
    Community Expert
    February 19, 2018

    Do you also have a Review Quiz button on the Quiz Results slide?

    If so, I would suggest your end users might be clicking that button first and not realising that doing so means they cannot then immediately retake the quiz.