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Known Participant
December 7, 2017
Question

Rewind button

  • December 7, 2017
  • 1 reply
  • 1186 views

Hello,

When clicked on the rewind button in our training, we go back to the beginning but can see the feedbacks of the tests. It seems as if our personalized feedbacks couldn't be deleted when returning to the beginning of the training.

Is there any solution to make it work or must we delete the personalized feedbacks?

Thank you in advance for your help!

Best regards,

Noémi

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    1 reply

    Lilybiri
    Legend
    December 7, 2017

    How did you set up the 'customized feedbacks'? Are you talking about question slides, custom scored objects or KV slides? If you set up the custom feedbacks with Hide/Show or by using states, you probably will hae to use the On Enter event of those slides to do a custom reset as well.

    mnoemiAuthor
    Known Participant
    December 7, 2017

    Thank you for your response!

    We customize the feedbacks on the questions slides. They are hidden until the user gives an answer. My problem is that when we rewind and return to the beginning to re-answer the questiopns&gain more points, the feedbacks are already there (they do not disappear by clicking on the button "rewind").

    I unfortunately don't know what "On Enter event" means. Do you think it would reset our training and make the feedbacks disappear?

    Thank you in advance!

    Lilybiri
    Legend
    December 7, 2017

    You use actions to show those feedbacks, right? Each action is triggered by an event. A full oveview of all events can be found in my post:

    Events and (advanced) Actions - Captivate blog

    The On Enter event is a slide event.

    If you show any item, it remains visible until you hide it again. If you do custom actions on a slide, and you want the slide to appear in the same state as the first time when revisiting the slide, you'll have to do this also in a custom way. That is why I proposed to use the On Enter slide event (which is also availabel for quiz slides) to hide everything you want to hide.

    The Rewind button on the default playbar only navigates back to the first slide, it doesn't take care of everything you have changed on slides in a manual way. There are some exceptions:

    1. Knowledge Check slides are reset immediately after leaving the slide
    2. If you don't check the option 'Retain state on Revisit'(.' for multistate objects, they will reset to their Normal state, even though you have changed the state by an action on the slide