Right side and bottom, cutting off with Captivate 10.

Forum|Forum|8 years ago
July 27, 2017
1 reply
856 views

My work team has Captivate 10 and on 2 of our computers the right and bottom edges of the software screen/application are cut off in the captivate software simulation slides. Not everyone on the team is having the issue and our systems are set up with the same settings. I have used captivate 9 on my computer and it worked fine, now with 10 I am having this issue. The red box for determining what is going to be captured is verified, but returned slides do not take in the full screen.

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Lilybiri

Legend

Are you on Win10? Check the display percentage, it is often set to a percentage higher than 100%. To have a correct recording you need to set it to 100% before starting the capture.

A

Anonymous

Thank you for the reply, I am on windows 10, but my zoom is set to the 100%.

Lilybiri

Legend

I didn't talk about a zoom percentage but about the Display Percentage. Sorry but this screenshot is taken with a Dutch OS:

This is the setting on my Surface Pro 4 which has a retina screen. For a not-retina screen it is mostly set to 125%.

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