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Inspiring
October 24, 2013
Answered

Rollover Slidelets not working when published

  • October 24, 2013
  • 1 reply
  • 743 views

Hi,

I'm using CP5.5 for a course that uses numerous rollover slidelets.  Everything works as expected when previewing the slides in Captivate however the rollover slidelets do not work when the course is published and viewed in a browser.

Any idea what could be causing this?

Thanks,
Matt

This topic has been closed for replies.
Correct answer RodWard

Your project file may be experiencing some corruption.  Did you insert each of these slidelets using the Insert menu or did you perchance just copy and paste them from the same one?  I've seen that practice cause issues sometimes.

Try creating a new blank project and then insert a few test slidelets using the Edit menu.  Do they work when this project is published?  If so, at least you know your Cp install is fine.

Try hiding slides in your project as per suggestions in this post:

http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-techniques

It may be that the corruption is limited to one or more slides and you can resolve it by rebuilding those slides.

1 reply

RodWard
Community Expert
RodWardCommunity ExpertCorrect answer
Community Expert
October 24, 2013

Your project file may be experiencing some corruption.  Did you insert each of these slidelets using the Insert menu or did you perchance just copy and paste them from the same one?  I've seen that practice cause issues sometimes.

Try creating a new blank project and then insert a few test slidelets using the Edit menu.  Do they work when this project is published?  If so, at least you know your Cp install is fine.

Try hiding slides in your project as per suggestions in this post:

http://www.infosemantics.com.au/adobe-captivate-troubleshooting/basic-troubleshooting-techniques

It may be that the corruption is limited to one or more slides and you can resolve it by rebuilding those slides.

mtbAuthor
Inspiring
October 25, 2013

Thanks for reply Rod.  I'm not sure if the slidelets were copied and pasted as I inherited this project.  If copying and pasting a slidelet is enough to corrupt a file - perhaps it should be disabled to avoid this possibility?

Anyway, thanks for the recommendations on how to troubleshoot this issue, I'll give it a go when I get a chance.

RodWard
Community Expert
Community Expert
October 25, 2013

It's by no means certain that copy/paste is the issue.  My experience is that Slidelets themselves are a bit dodgy.  I never use them.  They seem to slow down projects too if you add too many of them.  Since they are also not compatible with HTML5 it's getting to the point where I don't see any reason to use them at all.