Skip to main content
F
fremo101
Known Participant
March 19, 2020
Question

Running a preview of Captivate project is chopping audio but in published file it is fine

  • March 19, 2020
  • 1 reply
  • 597 views

I have built a Captivate project in V2019. When I playback the project 5 slides at a time - audio is sometimes getting chopped off between slides. Once published it seems to be fine.

 

Would appreciate any advice how to fix this.

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    March 19, 2020

    Make sure there is a slight gap at the beginning and end of each slide's audio clip on the timeline.  If you don't have these gaps (one tenth of a second is all you need) then Captivate sometimes 'stitches' the audio file for multiple slides into a larger audio clip, and that can cause issues when only previewing a small set of slides.  

    F
    fremo101Author
    Known Participant
    March 19, 2020

    Hi Rod

     

    Thanks for the reply - I did try that and it still chopped off. I even tried inserting a slide before.

    Lilybiri
    Lilybiri
    Legend
    March 19, 2020

    My focus is on the fact that this only happens in preview, not after publishing. Is this a non-responsive project?  If yes, use only F11, Preview HTML in Browser if you want to see a preview using a temporary HTML output. All other previews use a SWF output. Which browser are you using?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices