Save a new object style never completes

Forum|Forum|9 years ago
May 18, 2016
1 reply
303 views

I'm using C9 and about 75% of the time when I attempt to save a new object style from the properties panel a small square dialog window opens that says "Save New Object Style". Unfortunately, the box is white and the process never completes. The only way I can continue is to force close the program (and hope I remembered to save everything).

Any ideas on a solution to this problem?

Thanks,

John

This topic has been closed for replies.

Lilybiri

Legend

Do you clear the cache regularly? Do you launch Captivate as administrator? Is Captivate installed on your system, not on a networked drive?

Did you try editing or creating a new style using the Object Style Manager, if yes, is that leading to the same problems?

K

Kolchak1946Author

Participating Frequently

Thanks for the reply.

It is installed on my C drive. I am running as an administrator. I did not clear the cache, but even after I did I still had the same issue. I have not had any issues create new styles with the Object Style Manager, but it's just not my preferred method. Here's a screenshot of the problem.

Lilybiri

Legend

It was just to verify if it was linked with object styles. I tend to set up a theme as much as possible in the OSM, but it happens that I define one using an example on the stage as well.

Do you have a lot of customisation? If not, I would recommend to clean the Preferences, maybe they are corrupted. In the subfolder 'utils' of the Captivate installation folder you'll find a file to run (take the one for your OS). To keep custom items, have a look at this article:

Captivate 8.0.1 Install? Keep your Customisation! - Captivate blog

BTW are you on a retina screen?

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