SCORM 1.2 Bookmarking issue with Captivate 9

Forum|Forum|8 years ago
January 24, 2018
1 reply
1475 views

We have issues with bookmarking after user logs off and exits the browser and re-launches the course in new browser session.

User logs into our LMS and launches a Captivate 9 HTML5 course for the 1st time and watches 10 pages. User then logs out, and closed the browser, bookmark prompt is not shown when course is re-launched.

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Lilybiri

Legend

Can you check the Advanced setting under Reporting.

The option Never Send Resume Data has to be unchecked.

S

sravank96633764Author

Participant

Thanks Lilybiri for your response.

We have Content slides and Assessment section in the course. The problem we are facing: A user exits the course from the LMS by closing the browser. When user returns to the course, via a new browser session, the bookmark is not shown and the course launches from the course start page.

Below are the settings we used: