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Participant
October 4, 2017
Question

SCORM output - pixelated text and images

  • October 4, 2017
  • 2 replies
  • 1411 views

Hello,

Created a SCORM course in captivate 2017 and when tested in our LMS or via browser locally on my machine the font and images are quite pixelated.

The quality in the output settings is set to 100%.  Is there something else we're missing as far as a setting? 

From previous captivate versions the text and images have always appeared crisp and sharp such as on a PowerPoint slide.

Any help is appreciated.

Thank you.

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    2 replies

    Paul Wilson CTDP
    Community Expert
    Community Expert
    October 4, 2017

    Was this course responsive or non responsive?

    Paul Wilson, CTDP
    Participant
    October 4, 2017

    Hi Paul - set to responsive to resize appropriately in one's browser.

    I haven't seen this before in other versions of Captivate.  Is there an output setting I need to verify?

    Lilybiri
    Legend
    October 4, 2017

    Fluid Boxes work flow I suppose?

    RodWard
    Community Expert
    Community Expert
    October 4, 2017

    Were the images resized in a graphics editor (e.g. PhotoShop) prior to inserting into the Captivate slides, or were they resized on the slide AFTER insertion?

    RodWard
    Community Expert
    Community Expert
    October 4, 2017

    Also, check whether your browser is displaying the content at 100%, or is perhaps set to a higher or lower display percentage.

    Participant
    October 4, 2017

    Yes...all browsers that we tested in Windows (Chroms, Firefox & IE) are set to 100%.