Skip to main content
A
Anonymous
July 20, 2010
Question

Screen distorted during preview and published file

  • July 20, 2010
  • 2 replies
  • 1520 views

I created a file in training mode using Captivate 5. When I view the slides individually, it looks fine, but when I play the software simulation either via the Preview setting, or outputting to a SWF/Flash file, the screen gets completely distorted. I called Adobe Support, but they were unable to figure it out and are escalating the issue.

I've attached a screenshot of what its' doing. Notice that rows and text are overlaid on top of each other.

Any thoughts? I'm stumped. I've had similar issues in other projects, where certain fields are highlighted, but when I play the video, the highlighting is showing up in other areas of the screen (that have no highlight). This happens in both Demo and Training mode, and even if I recreate the file from scratch.

Thank you.

    This topic has been closed for replies.

    2 replies

    N
    nonig
    Participant
    July 21, 2010

    I am having an issue with the images when published to Word 2007 - the images are stretched horizontally in the word document. Any ideas?

    S
    Sikandar_Pradhan
    Participating Frequently
    July 21, 2010

    Hi,

    Would it be possible for you to share the project file so that we can see what resources you are using in your project?

    -Sikandar

    A
    Anonymous
    July 21, 2010

    Yes that would be fine, but I'm having trouble locating an Attach File link. I checked all the icons above the text box where I'm typing now, as well as below it. I only see that I can attach a web video, image, link or table.

    Sorry about that. Am I missing something. I am happy to share the file.

    Thanks.

    S
    Sikandar_Pradhan
    Participating Frequently
    July 21, 2010

    You could use acrobat.com for uploading the file.

    -Sikandar

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices