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DFWBob
Participant
September 16, 2008
Question

Screen Goes Black When Recording

  • September 16, 2008
  • 1 reply
  • 532 views
using Captivate 1. When recording voice and an application at the same time for a product demo, my screen goes black within 30-60 seconds of starting to record.

I have 2GB RAM, an external Creative sound card and a standard video card that came with my Dell desktop.

The audio and video continue to record when the screen goes blank, but that obviously doesn't matter since I can't tell what I am doing within the application being recorded.

Any ideas? I didn't want to just upgrade Captivate hoping that would fix the issue without first checking with the community to see if anyone has had similar issues.
This topic has been closed for replies.

1 reply

Captiv8r
Captiv8r
Legend
September 16, 2008
Hi there

Have you tried ensuring that the Hardware Acceleration setting isn't being monkeyed with? It's an option in the recording preferences for Full Motion.

Cheers... Rick
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DFWBobAuthor
Participant
September 16, 2008
Thanks for the reply. The acceleration was check for higher quality, but it isn't a flicker. The screen will go black and stay black until I end the recording. I'll try a few tests with the accelerator turned off and see if that helps.
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