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Participant
June 2, 2020
Question

Scrolling text - not visible in some browsers

  • June 2, 2020
  • 1 reply
  • 344 views

Hello - I am using Captivate 2019 v11.5.1.499

 

I have scrolling text Learning Interactions on some of my pages; however, they are only showing up when I test in Edge. When I test in Chrome, there's just a blank spot where the scroll window should be. I also have a teammate who is working on a Mac, and it doesn't show up for her in Edge OR Chrome. 

 

Anybody else have this issue, know why it might be caused, and/or have a workaround? Thanks!

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    1 reply

    Lilybiri
    Legend
    June 2, 2020

    How did you test? Is it in Preview or after publishing?  Are you one a non-responsive or a responsive project? 

    I am a big fan of Scrolling Text interactions, often use them to replace TEBs

    Participant
    June 2, 2020

    Tested after publishing. On a non-responsive project.

     

    It looks like the learning interaction is actually a SWF object...so it won't show up on any browsers that you've already disabled Flash on. Can't guarantee my learners haven't done that, so going with the first workaround I found:

     

    Paste the text in a word processor, save it as a web page, zip it up, and insert as a web object. Ensure Scrolling is checked on the Properties: https://www.youtube.com/watch?v=ixbXR4HN9Js 

    Lilybiri
    Legend
    June 2, 2020

    I didn't publish to SWF since over 3 years. The Learning interactions although based on SWF are compatible with HTML5 output, didn't have issues yet.  Do not test the published course locally, but after uploading to a webserver or a LMS. No need for a workaround to me. Something else must go awry.

    My most recent blog about Scrolling text is not evenone year old:

    http://blog.lilybiri.com/scrolling-text-interaction-to-replace-text-entry-box