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Known Participant
April 9, 2019
Question

Settings

  • April 9, 2019
  • 1 reply
  • 462 views

my adobe captivate 2019 course is set up with 5 attempts but when there is a fail answering quiz questions the course does not move to completion in order to retake the entire course. What settings are needed to make this work?

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    RodWard
    Community Expert
    Community Expert
    April 9, 2019

    Have you set the option in Quiz settings to Show Retake Button?

    Known Participant
    April 9, 2019

    Hi Rod - The quiz is throughout the presentation so that option doesn't work so good.  It brings it to the first quiz question instead of restarting the course from the beginning as a re-take.  Any other ideas?

    RodWard
    Community Expert
    Community Expert
    April 9, 2019

    I think we may be misunderstanding each other.

    Captivate has the capability to set the number of attempts at two levels.  One level is at the question slide level.  The second is at the overall Quiz level.  Your LMS then also has another level of attempts that controls how many times the module can be launched from the LMS without achieving success.

    So that we are both on the same page, when you say you "have 5 attempts allowed", which level are you talking about?

    And under what specific circumstances were you wanting the module to begin again from the starting slide:

    • When a quiz question is failed?
    • When the overall quiz is failed and you need to Retake Quiz again from the Quiz Results slide?
    • When the entire module is failed and needs to be relaunched from the LMS?