Shadow lines on seen on slides / screen of published captivate project
Dear Experts,
We have recorded a screen sequence in higher resolution. After publishing the project and playing the video, we do observer shadow lines on some of the screens. This is happening consistently for all the projects we have published so far.
We have verified the suggestion of turning off Advanced Project Compression in Preferences > Project > SWF Size and Quality. Even with this suggestion we still find the shadow lines appear after re-publishing the video and playing it in a web browser.
The problem is seen, even when we use the same resolution that was used to record the project.
We also have a requirement, where users will play the same published video on different screen resolutions (LCD Wide screen 16:10, 16:9 or 4:3, or even Laptops screen)
Need a resolution for this project at earliest. We need to send this out to our front office and in current state it is a major negative impression.
Thank you!
Ravi