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Participating Frequently
October 16, 2025
Question

Simulation Training Clickbox often not working

  • October 16, 2025
  • 1 reply
  • 57 views

Hi all,

 

For my Courses I am using Simulation quite often. In the last one I had up to 12 Clickboxes for each Slide (on about 30 slides).

Now I am facing the issue that roughly 1/3 of the them are triggering, another 1/3 is not immediately triggering and another 1/3 is not triggering at all.

Deleting the ones not working and adding new is slowly working, but at least working.

 

Is this a common issue or anyone knows a trick to filter out the 'bad ones' without the need to test above 300 clickboxes?

 

I think the new Update wants also improve Simulations, is there anything known that it will tackle this issue?

 

Thanks in advance,

Claudio

 

    1 reply

    Participating Frequently
    October 20, 2025

    In my personal experience, I found if you had a highlight box on a click box, the clickbox stops functioning. I dont know if there is a way of changing their z order. Currently I have it so that if I need a clickbox and a highlight, I have one slide with narration explaining the highlight, and then it jumps to the next slide with the click box.

    It's a terrible work around, so if there is a way of arranging them let me know. And yes sometimes the responsiveness of the clickbox seems to rely on either the timeline length of the slide or the feedback states, depending on how you have things set up.

    Participating Frequently
    November 5, 2025

    Hi Stefanie, thanks for the reply. Yes, I also recognized this behavior. In my experience it depends in which order you creat the boxes. Creating the highlight box first and then create the click box, it should be infront in the z.

    But in this case they have not even an highlight box on the page.

     

    I now built up the whole file from scratch again, and did a lot of testing during all the steps. While using the original or even bigger size of the clickboxes no bigger issues occured. After resizing (making it smaller) they got a different behavior. So the shown frame of the click box is not ident with the area you have to click on anymore. 

    Participating Frequently
    November 5, 2025

    Doing a little further testing, it seems that occur, when clickboxes are too close beside eacht other.