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awelendam2
Inspiring
September 22, 2016
Question

Since loading 9.0.2.241 I get occasional errors when trying to publish

  • September 22, 2016
  • 2 replies
  • 152 views

Since loading 9.0.2.241 I get occasional errors when trying to publish a  responsive module. I receive an error message (with red text but specific message text unknown). I have to reboot my PC, merely restarting Captivate is not sufficient. This is becoming more and more common as I continue using this version.

How do I resolve this issue?

This topic has been closed for replies.

2 replies

Lilybiri
Lilybiri
Legend
October 6, 2016

Are you sure about that version number?  When ending on 241 it looks like you are still on 9.0.0, not on the last version 9.0.2.

HimanshuSatija
Adobe Employee
HimanshuSatija
Adobe Employee
October 6, 2016

Hi Vince,

I can see that the version of Adobe Captivate which you are using is not updated. I would request you to please update to the latest version which is 9.0.2.437 and then check the behavior.

In order to update the version of Adobe Captivate Go to Help> Update.

Regards

Himanshu

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