Skin Editor flashes and disappears...

Question

I have a vexing problem with Captivate 4.4.0.1 on my Windows 7 64bit system (12GBs of RAM, a terabyte or so of spare disk space, running on an Intel Core i7-965). When attempting to launch the Skin Editor, from either the Project menu or when publishing, the dialog flashes and disappears.

I’ve gone the full course of fixes, including deleting the preference DAT file, uninstalling and reinstalling, resetting screen resolution to make sure the dialog wasn’t off-screen, reviewing other forum solutions for similar problems, and coming up with a neat way to use the term “vexing”.

Nothing makes a difference.

If anyone has an extra-normal idea or fix for this, I’d be very thankful.

Captiv8r · Answer

Hi thereSorry, unfortunately if any answers are to be had, likely Adobe is the only one that knows. The only thing that seems to stand out here is that you are running Windows 7 64 bit. And unfortuantely, for many users Captivate simply doesn't work cleanly on this platform. Exactly why is a large mystery, because for some folks it works just fine.About all I can suggest here is to consider filing a bug report. Hopefully one of the Adobe Captivate engineers will see it and perhaps come back to you with a suggested fix.Cheers... Rick  Helpful and Handy LinksCaptivate Wish Form/Bug Reporting FormAdobe Certified Captivate TrainingSorcerStone BlogCaptivate eBooks

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