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Inspiring
February 2, 2018
Question

Slide background image mixes with background image of another slide

  • February 2, 2018
  • 2 replies
  • 318 views

I'm using Captivate 2017 on a PC.

I'm getting a strange effect when playing a screen recording demo which must be a bug.

In the demo there is a series of 3 slides. Each slide has a background image - for example Background46, Background47, and  Background48. These are still images, not full motion swfs.

Each slide shows its own image correctly when looking at them individually and playing them on the timeline.

But when I publish as a video or play the series in the previewer, Background46 displays correctly,  Background47 doesn't display at all, and parts of Background46 appear behind Background48 - as if there were holes or transparent areas in 48 where 46 shows through.

I checked these image in Photoshop and there are no transparent areas in them.

What is going on and is there a way to fix it?

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Legend
    February 2, 2018

    Recording slides i a simulation do use the Blank master slide of the theme. It is very important that this master slide is indeed Blank. Can you check that? Maybe the Blank slide has now a background which is an image, or the option to have items showing from the Main master slide?

    Inspiring
    February 2, 2018

    Thanks.  I checked and there is nothing in the master slide to cause the problem. It's blank.

    RodWard
    Community Expert
    Community Expert
    February 2, 2018

    Can you show screenshots of this issue please?

    Inspiring
    February 2, 2018

    Here is the sequence (with redactions made in red for privacy).

    background46

    background47

    background48

    playback of slide containing background48