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M
MisterUser
Participant
August 20, 2018
Question

Slide notes invisible when printing presentation

  • August 20, 2018
  • 2 replies
  • 529 views

When I print the presentation (File menu, Print option) and check the box for slide notes to be printed, the slide notes will appear on some pages of the printout and not on others.  The slide notes are added in the timeline along with closed captioning.  This is a very important feature as our department uses the printed output with slide notes for script approvals.  It works just fine on Captivate 9. I will note that this project was started in Cap 9 and converted to ver 2017.

Also the copy and past functions on these discussion forum pages leave a lot to be desired (i.e. they don't work).

    This topic has been closed for replies.

    2 replies

    monicajm56103087
    monicajm56103087
    Participant
    May 7, 2019

    I encountered this issue with a new version of Captivate 2019. Although I selected Slide Notes on the Print window (and Handouts from the Type drop down), the slides notes did not print. These are crucial to our train the trainer process. I did not have this issue with previous versions of Captivate.

    As a workaround, I clicked the Closed Captioning Slide Notes window. This is time consuming, especially because I have hundreds of slides, but I haven't not been able to find another solution.

    I reported this as a bug.

    Lilybiri
    Lilybiri
    Legend
    May 8, 2019

    Will double-check again in 11.0.1.266 abd be back.

    Lilybiri
    Lilybiri
    Legend
    August 20, 2018

    Sorry for the delay, but I wanted to double-check. I have created a print, including the slide notes, in CP2017, version 10.0.1.285 and the notes appear as expected. Since the Slide Notes panel and CC features has been upgraded a lot in this new version, I am afraid that your problem is due to the upgrae. My project was created originally in CP2017. Are you using a custom theme?

    J
    jessicaz50555228
    Participant
    November 8, 2018

    I'm having this same issue in CP 2019, upgraded to the latest patch.

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 10, 2018

    Is this a project upgraded from an earlier version of Captivate?

    Do you have the same issue if you create a new CPTX project in Cp 2019?

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