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Known Participant
August 11, 2023
Answered

Slide screen automatically changes when I hit play.

  • August 11, 2023
  • 1 reply
  • 1465 views

I'm having the issue where the background of my slide (set as optimized) is changing when I hit pause versus I hit play. I'm trying to add objects to time them correctly with my audio. However, when my video is paused and I'm editing it looks exactly how it should but when I hit play Captivate moves my background. I recorded a simulation but on this slide I didn't move the screen at all so I don't know why captivate is changing my background. Because it moves the image over to the side it throws off all of my objects. Help!

    This topic has been closed for replies.
    Correct answer RodWard

    I'm a new user to captivae. I'm sorry I can't keep up with your terminology. I'm trying my best to learn. Perhaps you could explain in detail to help instead of just giving up. There is audio timeline. The background simulation slide, audio, and all shapes are present on the timeline it just wasn't in my video so I could give you a better view. You never specified that you needed that in the video. Frankly you're being mean when I'm really trying my best.


    I think Lilybiri was just trying to establish whether you added the audio directly to the slide (i.e. slide audio) or to one of the objects on the slide (i.e. object audio).  If you had to extend the slide length to accommodate the longer audio then it would seem that you did in fact add the audio to the slide. 

     

    However, in the video you sent with an earlier post that showed the issue it was not possible to see the audio on the timeline because that audio was in the row at the very top of the timeline layers.  Is that correct?

     

    In any case, whichever audio type you used, that should not be changing the appearance of your slide background.

     

    My suspicion is that your slide background graphic has multiple layers.  The movement you see is due to those layers.  This is a fairly rare issue but it sometimes happens with Captivate when capturing screens where there are rollover effects (e.g. dialogs or tooltips that popup when your mouse hovers over some area).

     

    Unfortunately its not always simple to resolve the issue because the layers are built into the graphic in much the same way animated GIFs can have multiple images on an internal timeline that then shows as an animation at runtime.

     

    The quickest way to resolve these issues is usually just to recapture the image.  But setting up the screen to exactly replicate pixel-perfect placement and zoom percentage may not be possible.  So, if you are unable to find the background image in the Captivate library and extract it to some kind of image editing software that allows you to remove the layers, then the best option might be just to recapture the entire session.  That's what I have usually done.

     

    1 reply

    Lilybiri
    Legend
    August 11, 2023

    Are  you using Captivate Classic of the new version 12?

    You talk about a 'video' but do you mean a normal Captivate project? If you use Captivate Classic, is it a responsive or non-responsive project? How did you set the background image? Did you do it on the main master slide or on other master slides? You also talk about a software simulation, which will be using the Blank master slide which is not inheriting objects from the main master slide.

    Sorry for all those questions but it is difficult to understand your problem when not disposing of those details.

    Known Participant
    August 21, 2023

    I have using Captivate 2019 (64 bit). It is a slide from a simulation. No other slides in the simulation are do this. It's just slide 8 for some reason.

    Lilybiri
    Legend
    August 21, 2023

    It is difficult to understand...would it be possible to record a short video? It is a simulation slide, but is it perhaps a Full Motion Recording slide?