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December 13, 2012
Question

Slide Video Unintentionally Replaying in Chrome for HTML5, but not IE?

  • December 13, 2012
  • 1 reply
  • 394 views

Hi all,

Been having a problem with slide video unintentionally replaying in Chrome, but seems to work fine in IE.  It only seems to do this when publishing to HTML5, not SWF.  Specifically, it tends to happen when the slide video is the only object on the slide and takes up the entire duration of the slide. Sometimes the video will loop completely.  Other times, it may replay for 5-10 seconds, and then it will advance to the next slide.  I've tried every possible solution I could think of, such as shortening/lengthening slide duration, etc, but nothing seems to fix it completely.  The best workaround I've managed to come up with is inserting a button right near the end of the video and have it pause the slide before the video has the opportunity to replay, but even this doesn't work reliably, as the video will sometimes replay before the pause kicks in.

Anyone have any ideas why this might be happening?  Captivate issue or Chrome issue?

I could potentially send anyone an example, but I don't want to post any links publicly.

Specs:

Captivate version: 6.0.1.240

Chrome version: 23.0.1271.97

IE version: 9.0.8112.16421

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1 reply

Known Participant
December 13, 2012

I've had problems with videos replaying if there is audio in the last slide that extends to the end of the timeline.  I've had a similar problem with slides overlapping audio if the audio goes to the end of the slide.  The solution for me has been to extend the slide slightly beyond the end of the audio.

Hope this helps - I don't know if it's specific to a particular browser.