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Gray Susan
Inspiring
February 12, 2020
Answered

Smart Shape text captions not showing in Chrome

  • February 12, 2020
  • 1 reply
  • 474 views

I have a project that on two slides does not show the text in smart shapes I've used as text captions when the project is played in Chrome.  It is only on two slides.  When the project is played in IE the text is visible.

I'm using Captivate 2019.

This topic has been closed for replies.
Correct answer Lilybiri

Calibri is not a websafe font. Wonder if that is the problem? Is it dynamic text? Did you read this:

http://blog.lilybiri.com/fonts-in-captivate

There are some strange things going on in Chrome. What about Firefox? Or Edge? 

1 reply

Lilybiri
Legend
February 12, 2020

Which theme do you use, which theme font is used in the shape as text container?

Gray Susan
Inspiring
February 12, 2020

The theme is the blank one.  The text font in the smart shape is Calibri regular.  The text shows on all the slides but these two.  Also, the text shows when the project is played on IE.  It is blank on these two slide in Chrome.

Lilybiri
LilybiriCorrect answer
Legend
February 12, 2020

Calibri is not a websafe font. Wonder if that is the problem? Is it dynamic text? Did you read this:

http://blog.lilybiri.com/fonts-in-captivate

There are some strange things going on in Chrome. What about Firefox? Or Edge?