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loisn38079324
Participating Frequently
November 10, 2015
Question

Smart Shapes not displaying

  • November 10, 2015
  • 2 replies
  • 1100 views

When I preview my project in Captivate 9, my smart shapes do not display. Does anyone know why?

    This topic has been closed for replies.

    2 replies

    Captiv8r
    Captiv8r
    Legend
    November 10, 2015

    For the same reason your car dies unexpectedly!

    What I mean by that is to say that just like with your car, there could be myriad reasons. We need much more information before we can possibly help.

    For example, can you post an image of the timeline for the problem slide? That would be a good place to begin.

    Cheers... Rick

    L
    loisn38079324Author
    Participating Frequently
    November 10, 2015

    You can see the arrow that is selected. When I preview project it doesn't appear after 15.5 seconds, and all the other arrows are not displaying when they should either.

    Captiv8r
    Captiv8r
    Legend
    November 10, 2015

    Hi there

    See that pausing point? The playhead is pausing before the shapes have a chance to appear.

    Cheers... Rick

    Lilybiri
    Lilybiri
    Legend
    November 10, 2015

    How do you Preview? Is this a blank or a responsive project? Did you install the hotfix?

    L
    loisn38079324Author
    Participating Frequently
    November 10, 2015

    This is a responsive project. I am using the Preview drop-down menu and selecting Project.

    I have not installed the hotfix, what is that?

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