Snap Empower Problem

Question

May be a long shot reporting this issue here but maybe someone has an idea.

I'm using Snap Empower v 1.0 and trying to insert a .SWF published from Snap into Captivate 5.

The weird thing is, all text contained in the SWF does not appear in Captivate when I publish the Captivate project. Images display and buttons work, etc. Doesn't seem to be a font issue.

The SWF plays fine using the Flash player and when the Captivate page is previewed.

Any ideas?

Janzing · Accepted Answer

Flypaper (snap) support confirms this is a problem: Snap fonts do not render in Captivate. They have no fix. Obviously it would be great if Adobe would work with them to understand the problem.

I am still mystified by the lack of reporting regarding this issue if it is a known defect.

Looks like Jim Leichliter's web widget is a viable workarond.

Thanks Jim!

AndyKingInOC · Answer

I don't know if this is the problem, but we use Snap by Lectora (not Empower). The last time I tried to import something from Snap to Cp, I received a warning that the Snap swf was AS2 and Cp5/5.5 uses AS3.

I poked around in Snap but didn't see a place to set AS2 or AS3. I'm not sure how you could check to see if your empower swf is as2 or as3, other than maybe opening it in adobe flash.

hope that helps.

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