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Upinder Sahota
Participating Frequently
May 5, 2017
Question

Software Simulation doesn't show mouse movements

  • May 5, 2017
  • 2 replies
  • 457 views

I recorded a software simulation and it's not showing me any mouse movements in the edit mode or view mode.  The mouse movements are there however, because when I click on a slide and go to the Objects->Mouse Menu, It appears.  I started doing this on each slide, but then it looks like it's the same mouse movement on all the slides.  Sigh, hoping I don't need to redo this all again...

Here is slide of permission when I first created a new video.  The only thing I changed is the Audio to be Built in Microphone.  Not sure why this would affect my mouse movements.

I double checked the Publish Settings and it says to "Include Mouse".

And, my global Preferences also say 'Show Mouse Location and Movement'

Not sure what I did wrong, please help!

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    2 replies

    Participant
    December 7, 2017

    In case anyone is following this thread, I had the exact same issue on my iMac 2017. It is a bug. I talked to support and got an unreleased build that fixed the issue. They're coming out with a .1 release that will fix it, but I have no idea when that will be.

    Lilybiri
    Legend
    May 5, 2017

    Which version? Which output?

    Upinder Sahota
    Participating Frequently
    May 5, 2017

    Captivate 9

    And I'm just Previewing the Project within Captivate.  But have also published as .cptx file, see screenshot.

    Lilybiri
    Legend
    May 5, 2017

    I don't recognize that dialog box. Are you on Mac perhaps? In that case I'll leave you to a Mac user, because the Publish dialog box in Win is different. Why publish to a cptx-file, which is the native raw file, I don't understand Mac logic.