Skip to main content
T_Schnyder
T_Schnyder
Participating Frequently
November 20, 2015
Question

Software simulation is not recording properly. Will not take screenshots when i mouse click or try to screenshot. This just started.

  • November 20, 2015
  • 1 reply
  • 1215 views

I have been recording software simulations for my college (Project 2013 atm), and i noticed one of them did not record properly, when i went back to re-record, I would not hear the shutter click, and nothing was being captured. I am on a windows PC with windows 10 (64 bit), I am wondering if the updates from windows would muck this up, I checked all the settings but have found nothing out of the ordinary, everything was exactly as it was when i first recorded it. Any ideas?

    This topic has been closed for replies.

    1 reply

    T_Schnyder
    T_SchnyderAuthor
    Participating Frequently
    November 20, 2015

    I am using Captivate 9 btw...since i forgot to add that

    RodWard
    Community Expert
    RodWardCommunity Expert
    Community Expert
    November 21, 2015

    When doing automatic screen captures Captivate is 'listening' for screen events that indicate something has changed and needs to be captured.

    However, some applications are difficult for Captivate to 'hear'.

    In such cases you need to be listening for those times when there has been no shutter sound and then hit the Manual Capture keystroke to compensate.  That's just the limitation you have to live with in some cases.

    T_Schnyder
    T_SchnyderAuthor
    Participating Frequently
    November 22, 2015

    I tried that, it would not even manual capture. It would only capture certain things, like hitting OK but it would not capture me actually clicking the dropdown menus. That is why i am confused.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices