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Participant
March 4, 2010
Question

Speech Agent - Static behind voices after applying update today

  • March 4, 2010
  • 1 reply
  • 551 views

I'm using Captivate version 4.0.1 bld 1658.  Last week I used Paul for my speech agent and he had a mild robotic tin-canny sound behind his voice, which is fine.  Today I applied an update (help --> updates) to address not being able to hear the audio when previewing only one slide.  After updating, both Paul and Kate now have static in their voices.  I listened to audio I created last week, I still hear tin can background.  I import the same audio into a new project created today, static.  Recompile audio in previous project, static behind the voice.  When listening to the video with headphones, the static is very disturbing.

What can I do to fix the speech agent voices?  Can the encoding settings be modified for text to speech?

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1 reply

Captiv8r
Legend
March 5, 2010

Hi there

Silly question. Did you try converting Text to Speech after you updated so that the speech was re-created?

Cheers... Rick

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suzanfAuthor
Participant
March 6, 2010

The problem is with all speech created after applying the update.  Any speech created prior to the update is fine, unless I click convert text to speech to recreate it. Once recreated, there is static in each voice.  Everything I have done since the update has static in the voice.