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Participant
February 21, 2017
Answered

Spinning wheel when I launch story

  • February 21, 2017
  • 1 reply
  • 258 views

I have been sent all the files to an e-learning module from a client, but when I go to launch the program, all I get is a spinning wheel. My flash is up to date and I have installed the Creative Cloud, to no avail. Any suggestions?

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    Correct answer meshellstar

    Turns out it did not like being launched from my shared drive. Was able to copy it to a local folder and bam! Worked.

    1 reply

    meshellstarAuthorCorrect answer
    Participant
    February 21, 2017

    Turns out it did not like being launched from my shared drive. Was able to copy it to a local folder and bam! Worked.

    RodWard
    Community Expert
    Community Expert
    February 22, 2017

    Your issue was most likely that the folder in your shared LAN drive was not set up as a trusted location in your Flash Global Security settings, but your local folder was.