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Participant
February 17, 2021
Question

Stage jumping from center and not able to select text box, objects, etc.

  • February 17, 2021
  • 1 reply
  • 365 views

Hi All --

Brand new Captivate 2019 user here.  Just uploaded a 30 day trial version from Adobe.  This is such a basic problem, but I cannot find the solution... When in a brand new project, my slide is not centered on the stage - viewing at 100%, I must use my vert & horz scroll bars to locate the slide.  When I have located it, and try to double-click on the title text, the slide jumps again and I must locate it again.  If trying to marquee the title text on my slide, my cursor seems to be off to the left and down -- it's not aligned with the visual cursor on the screen.  I've checked my cursor location in an Illustrator document - all okay, and cursor alignment on browsers is fine as well.  I've dumped the program and reinstalled and have restarted my laptop.  Any suggestions?  This is making me crazy!  Thanks in advance. --kcH

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    1 reply

    Lilybiri
    Legend
    February 18, 2021

    Which OS are you using? Can you aslo check the exact version number of Captivate under Help, About Captivate because there have been many releases under CP2019.

    Participant
    February 22, 2021

    Thank you for responding.  I had just upgraded to the Big Sur days before.  I happened upon a post stating that Captivate needed a patch to work with Big Sur - I tried the patch and voila!  I appreciate your response. -- kcH

    Alex.Fox
    Inspiring
    September 20, 2021

    I am having some of the same issues and even more. Can you please direct me to that link with the patch?