SuccessFactors Grade Not showing up in course history

Has anyone else had a problem where you create a course using Captivate including questions and even though the student successfully gets a passing percentage on the quiz, when the student reviews their course history, but the "Grade" field shows up as Blank?

We are using Captivate 8 to create the course and have it set up as SCORM 2004 version 4.

As the LMS Administrator, I can go into the student record and "see" the percentage correct that the student got on the completed course, but when I go in as a student and try to view my own course history, the course shows up, but the Grade field shows up as blank.  I am hoping that I can get the percentage correct to show up in this field.  It also shows up as blank when I try to do an API call to get the student's course history.

Right now when someone wants to know what the percentage correct "grade" is for a student on a course, they have to contact me and then I manually have to look it up.  I would like to develop a browser-based lookup for this to give to the end-users using the new SuccessFactors APIs, but it won't do any good if the Grade field comes back as blank.

Has anyone else run into this problem?

I am also working with SuccessFactors Support to try & figure this out.  They would like for me to send them a lot of log files from the browser while I am taking the course (which I am doing).  But they are not Adobe Captivate experts.

I could set a variable at the end of the course using cpInfoPercentage to set the Grade, if I only knew what SCORM variable that SuccessFactors is using to capture the Grade for the course on the Student History record.

Any suggestions or ideas would be greatly appreciated.

Thanks

Randy