SuccessFactors recording Unsuccessful completion on first quiz failure

Forum|Forum|5 years ago
July 28, 2020
1 reply
337 views

I am developing a course in which the learner needs to pass the final quiz with a 100% score. The learner has three attempts to pass the quiz. So if they do not pass on their first attempt, they are allowed to retake the quiz two more times. However, upon failing the quiz on the first attempt, an Unsuccessful completion status is being reported to the LMS (SuccessFactors). Does anyone know what setting should be changed in Captivate so only the status of the third quiz attempt gets sent to the LMS?

The course was built in Captivate 2019, published in HTML5 and used the following quiz settings:

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RodWard

Community Expert

Have you tried changing the Template on the first Quiz Reporting screen from the Default to Send Tracking Data at End.

RodWard

Community Expert

Just one thing I need to clarify here:

Are you referring to a situation where the LMS logs a failure when a learner makes one unsuccessful attempt on the quiz and then terminates the session?
Or are you saying that the LMS still records a failure even when the learner on their second or third attempt DURING THE SAME SESSION ends up passing the quiz?

I am just wanting to make sure you realise that the number of attempts that are configured in the LMS for a module is referring to the number of times the module is LAUNCHED in an effort to achieve a passing score. However, this is completely different to the three attempts you have configured inside the Captivate module. Those three attempts are the number of attempts allowed during a single user session.

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