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mariettal6972251
Participant
December 7, 2016
Question

Survey Question, Branching, and Quiz Results NaN

  • December 7, 2016
  • 1 reply
  • 182 views

I am struggling to figure out why I can't get one of my branching groups' quiz results to post correctly, instead of getting the NaN.  I have a multiple choice survey question toward the beginning of my presentation that has 4 options for branching that's based on the user's job position. There are quiz questions in each of the branching sections.  For options A, B, and C, the branching and reporting of quiz results works fine but for the D group, the quiz reporting is not working correctly and reports out the findings as NaN.  I've gone back for each option and all of the settings are the same.  Is it possible that Captivate 9 has limits on the number of options?   

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    1 reply

    Lilybiri
    Legend
    December 7, 2016

    AFAIK, Branch aware has no limitations on number of branches.

    Did you check the Advanced Interaction panel (F9) to check the scored objects in all branches?

    For debugging, try to put some quizzing system variables in a text container: perhaps cpQuizInfoPointsscored and cpQuizIngoTotalCorrectAnswers. Time that container for the rest of the project always on top. That will allow you to follow the updating of the variables. Is it happening as expected?

    mariettal6972251
    Participant
    December 7, 2016

    Okay, thanks.  I will try your suggestions and hopefully not rip out my hair in the process!  I really appreciate all your help!