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Participant
April 21, 2016
Answered

switch license from PC to Mac?

  • April 21, 2016
  • 3 replies
  • 941 views

I have Captivate 9 on my work PC, but our team recently switched to MacBooks. I don't need to use Captivate on both platforms, so I want to uninstall it from the PC and install it on my Mac instead. Can I do this without buying a new subscription? If so, do I need to download a Mac version after I uninstall the PC version?

This topic has been closed for replies.
Correct answer Mayank_Meh

Hi Kendra,

Greetings...!

If you have an yearly subscription for Adobe Captivate 9 then you can use the same subscription on MAC as well. You need to launch Adobe Captivate 9 on Windows machine and then go to Help>Sign-out. Once you click sign out it will deactivate Captivate 9 on Windows machine.

You can then download Adobe Captivate 9 for MAC and activate it using your Adobe ID.

You can download MAC version from the following link : Download Adobe Captivate free trial | Adobe Captivate 9

Download MAC version and activate it during the installation using your Adobe ID.

Let me know if you have any queries.

Regards,

Mayank

3 replies

ghinwai8461257
Participant
October 10, 2016

Hello,

I have the same problem.

I am trying to instal the trial but I can't, for some reason I am not able to fill the boxes and eventually can't download the trial.

Please advise.

Participant
April 25, 2016

Thank you Mayank, that worked perfectly. Your clear instructions and links are very much appreciated.

Sincerely, Kendra

Mayank_MehCorrect answer
Participating Frequently
April 22, 2016

Hi Kendra,

Greetings...!

If you have an yearly subscription for Adobe Captivate 9 then you can use the same subscription on MAC as well. You need to launch Adobe Captivate 9 on Windows machine and then go to Help>Sign-out. Once you click sign out it will deactivate Captivate 9 on Windows machine.

You can then download Adobe Captivate 9 for MAC and activate it using your Adobe ID.

You can download MAC version from the following link : Download Adobe Captivate free trial | Adobe Captivate 9

Download MAC version and activate it during the installation using your Adobe ID.

Let me know if you have any queries.

Regards,

Mayank