Skip to main content
J
juli2446
Participant
September 12, 2019
Question

tax exempt

  • September 12, 2019
  • 2 replies
  • 308 views

I am trying to get a monthly subscription for Captivate. We are a County government and are tax exempt. I have left two voicemail messages at 1-800-872-3623. And the chat response also suggested I email adobecustomercare@adobe.com. I recieved a kick back from that email stating that I contacted an automated email account and to vidist adobe support for assistance. As far as I can tell that page has no assistance for this situation. I've seen a few other posts from some time back with the same issue but no resolution. Has anyone been able to do this?

    This topic has been closed for replies.

    2 replies

    Shaleen K
    Adobe Employee
    Shaleen K
    Adobe Employee
    September 13, 2019

    Hi,

     

    You can contact us via phone(1-800-833-6687) or chat (https://helpx.adobe.com/contact.html) or send the tax exempt form on tcssup@adobe.com and the team will assist you with the request. 

     

    Regards,

    Shaleen

    Lilybiri
    Lilybiri
    Legend
    September 12, 2019

    This is a user forum. I am just a user like you. Cannot you contact Adobe directly?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices