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deejy123
Inspiring
May 20, 2017
Question

Text Entry Box not working

  • May 20, 2017
  • 2 replies
  • 1631 views

Hello can someone help with this issue I am having with Text Entry Boxes. I have Captivate 9.  I created a video and got the text entry boxes but now I cannot. I have check settings. I cannot even generate the Text Entry Box. It gives me a Select Box.  I have read some of the other comments regarding this but they don't seem to help me. Any suggestions would be helpful.  Thank you in advance.

Diane

    This topic has been closed for replies.

    2 replies

    V
    vladimir14818
    Participating Frequently
    September 13, 2018

    Hi, Colleagues!

    I do the software simulation in the Captivate 2017 v.10.0.1.285 (Windows 10).

    In the assessment mode I select Automatically Add Text Entry Boxes for Text Field and Failure Caption,

    but there are no Entry Boxes in the project, Click Boxes only.

    I do the same settings in the Captivate 2017 v.10.0.0.192 (Windows 7) for testing, everything works good.

    What can be checked to solve it?

    Lilybiri
    Lilybiri
    Legend
    May 20, 2017

    Sorry, but I am confused by your question. You talk about a video, which is by definition passive, doesn't support any interactive object. A Text Entry Box IS an interactive object. I don't know what you mean by a 'Select box' at all? Are you talking about a dropdown widget? Or a radiobuttons widget? I even wonder if you are talking about Captivate, maybe you work with another Adobe application? If it is Captivate, which version do you use and maybe you should post some screenshots and/or explain more in detail.

    D
    deejy123Author
    Inspiring
    May 20, 2017

    Hello Lilybiri,

    Thank you for responding to my question.  My apologies for rushing through my question.  I have Captivate 9. I am creating a software simulation where users can click in a field and type information.  My Text Caption will tell them what to type.  After they type the data in the field correctly they will be able to move to next field. My issue is I cannot get the Text Entry Box to generate.  When I did my first test software simulation it generated the Text Entry Box (see attached image, in the image they need to type #2).  I was able to see properties for the Text Entry Box when I did it the first time.  Now when I try to create another stimulation with Text Entry Boxes and click in the field where end-user will click and type desired data, Captivate generates only a Text Caption box that states to “Select the text box”.   It does not generate a Text Entry Box.  I need both, the Text Caption and the Text Entry Box to generate.  When I go to the Timeline I only see Text Caption box but no Text Entry box.  I have attached what I could of the screenshots.  Thank you again for responding.

    Lilybiri
    Lilybiri
    Legend
    May 20, 2017

    Which exact version of Captivate are you using? The latest version of 9 is 9.0.2.437.

    In the screenshot I do see a TEB at the left side? You are talking about a software simulation in Training or Assessment mode? I'm a bit suspicious because the right side of the screenshot shows a highlight box. In the default settings for the Recording modes, no highlight box is added for Training nor Assessment, but only for the Demonstration mode. Are you sure to have recorded in the correct mode?

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