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Lashmore0001
Known Participant
October 12, 2016
Question

The blue line for closed captioning will not disappear.

  • October 12, 2016
  • 1 reply
  • 207 views

I can not get the blue line for closed captioning to disappear in Captivate 9. I have disabled the function so it should be gone. I do not want the closed caption function.

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1 reply

Lilybiri
Lilybiri
Legend
October 12, 2016

Please, could you post a screenshot showing that 'blue line'? If CC is not enabled, normally you shouldn't see anything at all. I suspect you are talking about the background of CC that appears over the slide? Its color is set in the CC options.

L
Lashmore0001Author
Known Participant
October 13, 2016

It may be, though when I start projects it usually isn't there. I had closed captioning turned on in this project initially,  then disabled it as we changed routes.

10-13-2016 8-43-19 AM

Lilybiri
Lilybiri
Legend
October 13, 2016

That is very weird! Did you check the master slides to see if that line is not on a master slide?

There is not even a possibility in the CC Project settings to have such a line, you can only change the background of the CC box.

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