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Known Participant
November 9, 2015
Question

This Project Has Expired

  • November 9, 2015
  • 1 reply
  • 813 views

Hi All,

I have recently been working on a Captivate project with an outside vendor. I got the final source files today. Overall, it looks great, but occasionally when I go to start a demo/sim, I get a screen that says "This Project Has Expired". I checked the Preference for Start and End, and the expiration box/settings weren't configured. Any thoughts? Thanks!

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    1 reply

    Captiv8r
    Legend
    November 9, 2015

    Perhaps try enabling the box, publishing, clearing it again and publishing again?

    jpayne85Author
    Known Participant
    November 9, 2015

    Thanks for the suggestion, but no. That didn't work. The only other thing I could think happened is that the company I worked with used a trial version of Captivate 8, and that might have something to do with it, but I still wouldn't be sure how to remedy it.

    Captiv8r
    Legend
    November 9, 2015

    Hmmm, I suppose that's possible.

    Have you tried creating a new blank project using the same dimensions, then copying all the slides from the troublesome project to the new one?

    Maybe that will help?

    Cheers... Rick