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iancun64
Participating Frequently
May 11, 2020
Question

Time delay waiting for quiz to load

  • May 11, 2020
  • 2 replies
  • 478 views

I have a fairly large Captivate project (around 500 slides), with a final quiz.

When I click to start the assessment there is an excessive time delay before the first question appears.

I have changed the button click setting to a single click, in order to prevent the trainee hitting the button again (whilst they are waiting) but the time delay is consistently long.

Any ideas to improve the speed ?

 

    This topic has been closed for replies.

    2 replies

    Lilybiri
    Lilybiri
    Legend
    May 11, 2020

    Did you change anything to the quizzing master slides? Do you have slide audio on the Quiz slides? Which exact version are you using, as mentioned underHelp, About Captivate? Is this a normal or a responsive project?

    It is not the number of slides which is important but the overall file size when published.  Can you check under the Project Info panel?

    Are these random questions? I find it very weird that exactly the quiz slides load slowly, they are almost exclusively text based.

    I
    iancun64Author
    Participating Frequently
    May 21, 2020

    Hi

    2019 Release

    11.5.1.499

    It is a normal project and all of the questions are randomly selected from two question banks.

    I have opted not to show some of the data on the Quiz results slide but otherwise it is unaltered (I have opted not to show correct or incorrect answers).

    The time lag from pressing the button is around 20-26 seconds.

    There is no audio on the quiz slides.

     

    Lilybiri
    Lilybiri
    Legend
    May 21, 2020

    What about the published file size (In Project Info panel)?

    Random questions. Normally not a reason to slow down. No changes, so you have the pausing point at 1,5secs.  Did you try to edit the Success and Last Attempt actions to 'Go to Next Slide' instead of the default 'Continue'?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    May 11, 2020

    I've moved this from the poorly named Community Help forum (which is the forum for issues using the forums) to the Captivate forum so that proper help can be offered.

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