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NicoleSOS
Known Participant
November 13, 2014
Question

Top Number Row Works but Not Number pad / Numpad in Cap 8?

  • November 13, 2014
  • 1 reply
  • 2375 views

Hi Everyone,

Just wondering if anyone has come across this issue when you use a shortcut number to progress a click box (click the box or press 1), and only the top row of numbers work but not the number pad - anyone have a work around/fix for this?

Note: I did find something on this but it was from three years ago (and not on the Adobe forums) so I'm 'hoping' there may be a fix now - http://captivateideas.ideascale.com/a/dtd/Text-entry-using-number-pad/112774-11786

I am using Captivate 8.

Thanks!

Nicole

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1 reply

Captiv8r
Captiv8r
Legend
November 14, 2014

Hi there

One way you should be able to work past it is to duplicate the Click Box. Assign the number 1 from the top of the keyboard to one instance and the number 1 from the keypad to the other instance. Then ensure both Click Boxes are positioned identically.

Cheers... Rick

    N
    NicoleSOSAuthor
    Known Participant
    November 14, 2014

    Hi Rick,

    Thanks for the reply - I'm trying this out now, only when I change one of the click boxes on the slide to Num-0, it automatically changes the other from 0 to Num-O - looks like you can't have two click boxes with two different number keyboard functions on the same slide... or is there something I'm missing?

    I'm on Captivate 8 if it helps.

    Nicole

    Captiv8r
    Captiv8r
    Legend
    November 14, 2014

    Hello again

    I'm not sure what's up here. Are you by chance on a Mac? If so, maybe Captivate behaves differently in that environment.

    I'm using a PC. Specifically, a laptop. And my laptop keyboard does offer a number pad to the right. I tested before posting and it worked for me. Although, in the Shortcut field it only listed 1 regardless of whether I typed it from the keys on the basic keyboard or the number pad. (I used 1 as that was what your initial report said) And I also tested using Captivate version 8.

    I do suppose it's possible that either the slide, or the objects or the project itself could have some corruption somewhere. You might try it with a fresh blank project.

    Cheers... Rick

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