Skip to main content
Participant
April 12, 2021
Question

Training file not loading

  • April 12, 2021
  • 1 reply
  • 159 views

I have a SCROM package created in  Adobe Captivate 2019 (11.2.2.53) . File  size 193MB.  Page is not loading, when i importaed file to Moddle on hosted server envirnmer .. However it workes perfectly in Moodle cloud .. Any thoughts .. 

    This topic has been closed for replies.

    1 reply

    RodWard
    Community Expert
    Community Expert
    April 13, 2021

    Captivate's HTML5 output uses JSON files.  Your Moodle cloud server may be configured to allow JSON but your hosted server environment might not be and that would be why the same content works on one server but not the other.  Check with the server administrator of the hosted Moodle server to find out whether JSON files are allowed.