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PB_Max
Participant
July 7, 2016
Answered

Trial Ended, But I Purchased a Subscription

  • July 7, 2016
  • 1 reply
  • 276 views

I need to start a Captivate project, but unable to open Captivate because it states my trial has ended. My company purchased Captivate 9 for me and provided a credit card number.

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Correct answer Lilybiri

Was this a perpetual license or a subscription license? If it is a subscription license you have to log in with the Adobe ID that was used for the license.

1 reply

Lilybiri
LilybiriCorrect answer
Legend
July 7, 2016

Was this a perpetual license or a subscription license? If it is a subscription license you have to log in with the Adobe ID that was used for the license.