Skip to main content
April 17, 2013
Question

Trouble inserting MP4 video in Captivate 6

  • April 17, 2013
  • 2 replies
  • 2523 views

I'd like to insert an mp4 video in a CS6 project.

I click video-->insert video-->event video and try to upload an mp4 video file. Then I got a message from AME conversion:"The video you have selected is not a flash file. Adobe Captivate will convert ot to FLV or F4V format using AME.

I know people manage to insert mp4 videos, now I wonder: why do the AME stop me, and is there a solution for this little problem?

    This topic has been closed for replies.

    2 replies

    Participating Frequently
    November 27, 2013

    I also experienced the same problem and just in case someone will met this, there is solution.

    If video is converted with h.264 codec the file inserts successful. At first, files were MPEG4 and Captivate wanted to convert them to FLV/F4V (which was undesirable due to some other reasons)

    But there is a way to keep mp4 format, with simple ffmpeg conversion:

    ffmpeg -i input.mp4 -c:v libx264 -profile:v baseline -movflags faststart output.mp4

    HimanshuSatija
    Adobe Employee
    Adobe Employee
    April 17, 2013

    Hi Teistung,

    As you are inserting a Mp4 Video , It is not a flash format and Only FLV/F4V files with metadata play in Adobe Captivate projects. If the inserted file does not have metadata, software like AME (Adobe Media Encoder) add metadata to the file.

    You get the option to insert Mp4 but the Media encoder converts it to flv so that you can play that file in your project.

    Thanks and Regards

    Himanshu Satija

    April 17, 2013

    THanks, Himanshu.

    I'm still confused, but have to wait for tomorow before I can find out more.
    A colleague of me succeeded to insert a mp4 video, into a project, and publish it. You can see in this picture, the inserted video is a mp4, and it is not converted.